Okiridu, O.S.F. & Amadi. E.N.
Assessment of Electronic Records Storage and Retrieval Management Practices for Effective Administration in Higher Institutions.
Abstract
The research determined the assessment of electronic records storage and retrieval management practices for effective
administration of administrative officers and Information communication Technology (ICT) experts in higher institutions. The
study was conducted in 5 tertiary institutions in Abia State, Nigeria and two specific objectives, research questions and null
hypotheses were formulated to guide the study. The researchers adopted descriptive survey research design. The population of
the study is 91 respondents associated with the electronic records management practices in the five (5) higher institutions. The
researchers adopted census method by using the entire population for the study. Out of the 91 copies of the instruments
distributed only 85 was retrieved and used for analysis. To collect data for analysis of the study a self-structured questionnaire
titled ‘Electronic Records Storage and Retrieval Management Questionnaire (ERESREMAQ) was used. The instrument was
validated by two Business Educators and a Psychometrician. Reliability of the instrument was ensured where twenty copies of
the validated instrument were administered to 10 administrative officers and 10 ICTs experts in Rivers State University which is
outside the area of the study. Cronbach Alpha method was used to establish the internal consistency of the instrument. Mean
and standard deviation was used to answer the research questions while ‘t’ test statistical tool was used to test the hypotheses at
0.95% alpha level. The findings of the study revealed that there is no significant difference in the view and responses of
administrative officer and ICT experts on the extent electronic storage and retrieval practices enhance effective management
practices of administrative officers and ICT experts in higher institutions in Abia State, Nigeria. The result also showed that the
calculated ‘t’ value in the two null hypotheses is lesser than the ‘t’-critical value therefore all the hypotheses were retained
indicating no significance difference in the mean response of the respondents. Consequently, the study recommended among
others that management should implement a secured and centralized records management system ensure proper record
classification and indexing.
